Our Technical Assistance (TA) provides hands on support to governments, third sector and service providers to deliver greater / more results for their service users. Our TA is tailored to the problem at hand, and can include:

Program design and / or implementation. Collaborating to develop appropriate, user-centered interventions, define success, and manage implementation. Tying payments to outcomes where possible and creating and embedding a performance culture.

Ongoing Performance Management. Working with partners to create a regular cycle of tracking, reporting and reviewing of mental health service performance. Diving into performance drivers and unlocking improvement towards desired results.

Innovative Contracting. Designing and managing innovative outcomes-based contracts. Performance monitoring, contract / payment administration and working together to course-correct if outcomes are not being achieved as expected.

Optimizing Impact. Enhancing existing interventions, programs or systems by providing a review of current approaches and recommendations to do things differently.

In all or work, our Lived Experience Council support us in capturing the user voice at the forefront.

Learn more about how our TA services can support and enhance your mental health provision. Click here for our current projects, including Performance Management with Counties in California, Chairing and advising on Impact Bonds and leading early outcomes discovery phase work with PATH.